Ivan's Diff Repair - Timeline to Get
Back on the Track
The Office (container) which Andy works out of - it belies the
professional work that is undertaken here - note the sign above the
This timeline demonstrates the
frustrations with delivery of spares into remote
In reality, Bamaga is pretty well serviced with mechanical support etc
from Andy (Cape York Spares and Repairs) and other facilities - but the
freight systems which support the area do not always run to plan, and
never as quick as what you might like! There are many
places much worse than Bamaga/Seisia to be stranded - we had full
facilities, fishing, pool and more - but it was still frustrating to
wait for so long.
|Day 18 - Tue
- Around lunchtime, diff broke while exiting Nolan Brook.
- 4pm - Steve G begin towing Ivan to Jardine River Ferry
- 6pm - Arrive Jardine River Ferry - unable to organise
anything via sat phone due to dense cloud cover and rain.
|Day 19 - Wed
- 8am - Jardine River
Ferry opens - ring NRMA and Cape York Spares and Repairs - ETA, 9:30am.
- Note - interesting when I spoke to NRMA and she asked what
was wrong (all I said was blown front diff), she said - "what a
- 1130am - RACQ truck
(Andy from Cape York Spares and Repairs arrives)
- 1pm - arrive Bamaga -
Andy sorts accommodation and hire car
- 3pm - Rang Cairns Toyota to
warn them out for
Cairns Toyota advise that there are a number of different diff centres
which could apply - need to count all teeth and accurately identify
which part is required.
- 4pm - still unable to
get the car on the hoist due to other repairs already under way.
- 5pm - identified eight
teeth on crown wheel and four teeth on pinion as culprit.
Diff accurately identified - will order correct diff tomorrow morning.
- 10am - have identified
that if only crown and
pinion are supplied, other sub assemblies (spider gears, cross pieces
etc) are not held in Australia therefore, a complete diff centre is
- 11am - have identified
through Toyota Cairns that there are two diff centres in
Australia. One is in
Townsville, (best ETA Friday) the other in Sydney (best ETA Monday if
we can get it to Cairns Toyota and then to air freight company by 5pm
- Note.. Transport
times based on air freight.
- Andy discusses warranty with
Toyota, but their perspective is 'lets get the parts up there, and
worry about warranty later'.
- 2pm - have identified
that the diff in Townsville is not on the shelf as listed by the
- 3pm - have tasked TNT
with moving the diff from the warehouse in Sydney, via Toyota Cairns to
- Andy has to put the car back
together to get it off the hoist so that he can continue work on other
|Day 21 - Fri
- Public Holiday in Cairns
today, so unable to confirm delivery to Toyota Cairns (until Saturday)
|Day 22 - Sat
- Diff hasn't arrived in
Cairns, and TNT can't locate it. We don't have the
consignment number, and can't get it from the warehouse in Sydney
because it isn't open.
- Best ETA is now Tuesday
lunchtime, so long as the diff is found and delivered to the air
freight company prior to 5pm Monday.
|Day 23 - Sun
|Day 24 - Mon
- Diff is delivered to
Cairns Toyota by 9am, and delivered directly to the air freight
company. The plane is due to leave at 8am
tomorrow. Hopefully, the diff won't be offloaded due to
higher priority stores or pax - to be confirmed at 8am tomorrow
- Ivan rings Toyota Warranty
(Cairns) and discusses warranty - advised that:
- warranty won't be available
because correct process hasn't been followed
- air freight has been used
and Toyota will ONLY use road freight (any ones guess how long that
might have taken)
- any warranty claim must be
processed through Melbourne and that will be a minimum of two working
- I got Andy to ring Toyota and
'have a chat'
- 5pm - confirmed that
diff is still scheduled to fly tomorrow.
|Day 25 - Tue
Toyota agreed to repair the vehicle under warranty, they supplied the
front diff and a 'standard' amount of $172. That money had
- 8am - plane departs Cairns,
and diff is delivered to Bamaga airport.
- 1130am - Andy has the diff.
- 1230pm - Toyota have agreed to
fix the vehicle under warranty (see Note)
- 1:30pm - Other vehicles (all
major repair jobs) finished and Ivan's able to get onto a hoist
- 3:00pm - Andy rings Ivan - two
of the wheel stud cones that Ivan had removed at Nolan's Brook is
missing (there are two cone halves per wheel stud) - Driving without
them will result in stud wear, especially with all the corrugations -
must have them. None in Bamaga - need to ship them from
- 3:10pm - Andy rings his
opposition in Seisia (not the first time they have helped each other
out) - Seisia has a government 100 series in the yard which has just
been dropped off for a repair - Ivan goes around to pick up the
borrowed cones and returns them to Andy in Bamaga
- 4:10pm - vehicle is on the
road again - paid for - a firm shake of Andy's hand and we're racing to
catch the ferry - 40 mins we're told - kids in the car, quickest refuel
you've ever seen, and we hit the road.
- 4:40pm, caught the ferry and
were finally on our road south again..
Some 8 hours billable work!
- removal, inspection, and disassembly of diff,
- order and chase up of parts,
- putting the vehicle back together to get it off the hoist
so that other vehicles could be repaired in the week it took to get the
- disassembly of the vehicle again on arrival of the diff
- installation of diff including oil
Andy had done a first
class job, and I wasn't going to leave him in the lurch, so in addition
to having to pay the air freight, I paid the difference of the full
Photo's of the diff..
The new one - a sight for sore eyes!